Supervisor Console

Supervisor Console 6.15

This aplication allows contact center to remotely manage
6.15.01 (See all)
E-Metrotel Global Inc

Supervisor Console is a CTI application that allows contact center agent supervisors to remotely manage agents from the supervisors' own desktop. With this simple to use application, supervisors can monitor and control the status of the agents assigned to them and with a couple of mouse-clicks they can change an agent (or a group of agents) status and/or readiness state. When your supervisors need abilities to remote control an agents state.

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